GOSCOM Pro (hereinafter referred to as " GOSCOM Pro ", " App " or " Application ") is provided by Shenzhen Gosbell Home Smart Electronics Co., Ltd. (hereinafter referred to as " Goscom " or " our company ") A product that combines hardware and software.

Smart hardware devices refer to devices (hereinafter referred to as " devices " and " hardware ") that can be controlled and managed in the application after being bound with the application .

We take the privacy of our users very seriously. When you use our products and services, we may collect and use your relevant information. We hope to explain to you through this "Goscom Privacy User Agreement" how we collect, use, store and protect this information when using our services, and how we provide you with access, update, control and protection of this information Way.

This "Goscom Privacy User Agreement" is closely related to the services you use of our company. Please read it carefully before using the APP, and use our products and services after confirming your full understanding and agreement. Once you start to use GOSCOM Pro's products or services, it means that you have fully understood and agreed to this policy

1. How we collect and use your information

1.1 Information you provide to us

We will collect and use your personal information in accordance with the requirements of this policy. For example, when you register for an account, we will ask you to provide personal information, such as your email address and phone number, which will be stored under your account name. If you want to take full advantage of the various third-party sharing or login functions provided by us, you may also need to obtain some information that your third-party account allows us to obtain, including third-party accounts. For other information such as log information, local storage information, taking photos/videos/recordings, WiFi information, reading or modifying storage, etc., please refer to the following description for the specific purpose and purpose of collecting and using this information. We will adopt compliant technologies to encrypt and store the information you have explicitly agreed to to protect the security of your personal information.

1.2 Purpose and use of the information we obtain during your use of the service

We collect information about your use of the Services, and the purposes and uses of such information include:

• Log Information
  When you use our services, we will automatically collect certain information and store it in the server log or write it to the external storage device of the mobile phone. Such information includes:

  • When an error or exception occurs when the application uses the service
  • When the application crashes during operation, we will write the error log to the external storage, and the user can choose whether to send it to us or not.

• local storage

  • User screenshots and video files will be stored in the external storage of the phone
  • During the running process of the application, the data cache and user data are stored in the database for local storage.
    

• location information

  • Get a list of WiFi networks in your location
  • Enable smart hardware devices to connect to the WiFi of your choice
    

• Take photos, videos and audio recordings

  • When the app is requested by another device to make a video call, it needs to send the data collected by the camera and microphone to the device
  • When some types of devices supported by the application (such as: smart cameras (4G)) are added, it supports scanning QR codes to add new connected devices, and calling cameras to collect data

• Read, modify or delete stored content

  • When viewing camera data, the app allows the user to capture images and save them on the phone's storage medium, and view the user's saved content within the app

• View Network Connections Change Network Connections and Full Network Access

  • The application needs to read the network information when configuring the network for the camera, and provides the user with limited account system functions

• Allow WLAN multicast reception

  • The application can discover other cameras under the same local area network, and needs to exchange data with the cameras that have not been added through WLAN multicast

• Modify system settings

  • The application provides some setting items for the user to choose, such as auto-start at boot, mute during video surveillance, etc.

• List of installed apps

  • Determine whether payment applications are installed, and activate third-party applications when users use functions such as payment

• Obtain MAC address

  • Used for network communication between devices and apps

• Software upgrade information prompt

• To allow you to participate in surveys about our products and services

1.3 Details of Device Permission Calling

2. How we store your personal information

We will store the user's personal information collected in China in accordance with laws and regulations, and will not transmit your personal information overseas unless it is required by regulations or with your express consent. We only retain your personal information for the period necessary for the purposes described in this "Privacy Policy" and for the time limit required by laws and regulations. We use a variety of security technologies and procedures to prevent loss, misuse, unauthorized access or disclosure of information. For example, in some services, we will use encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to technical limitations and various malicious means that may exist, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% information security.

3. How do we share, transfer and publicly disclose your personal information

3.1 Sharing

• We will not share your personal information with any companies, organizations and individuals, with the following exceptions:
• 1. With your explicit consent, we will share your personal information with other parties.
• 2. We may share your personal information externally in accordance with laws and regulations, litigation and dispute resolution needs, or as required by administrative and judicial authorities.
• 3. To the extent permitted by laws and regulations, it is necessary to share your personal information in order to protect GOSCOM Pro's affiliates or partners, you or other users or the public interest, property or safety from damage.
• 4. Sharing between affiliates: We may share your personal information with our affiliates in the context of our affiliates providing services to you or to us. However, we only share necessary personal information, and the processing of your information by related parties is governed by this policy. If the affiliated company wants to change the purpose of processing your personal information, it will seek your authorization and consent again.
• 5. Sharing with partners: We will only share the information for legal, legitimate, necessary, specific, explicit and purpose stated in this policy, and with your express authorization and consent, we will Share necessary personal information (or the text message or caller number you report) with our suppliers, service providers, consultants, agents, third-party advertisers, application developers, open platforms or other partners, or aggregate information, anonymized information, or other information that does not personally identify you (for example, we may tell the application developer how many people have installed the application developed by him.) to provide better customers Service and User Experience. These vendors, service providers, consultants, agents may provide us with technical infrastructure services, analyze how our services are used, measure the effectiveness of advertising and services, provide customer service and payment services, conduct academic research and surveys, or Provide legal, financial and technical advisory services. All our partners are not authorized to use shared personal information for other purposes unrelated to products or services.
• For companies, organizations and individuals with whom we share personal information, we will sign strict data protection agreements with them, requiring them to process personal information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
• GOSCOM Pro APP Third Party Information Sharing List
• In order to ensure the realization of application-related functions (such as the use of third-party payment, message push) and the safe and stable operation of the application, we may access software development kits (SDKs) provided by third parties to achieve related purposes.

3.2 Transfer

• We will not transfer your personal information to any other companies, organizations and individuals, except in the following cases:
• 1. With the development of the company's business, we and our affiliates may conduct mergers, acquisitions, asset transfers or other similar transactions. If the relevant transaction involves the transfer of your personal information, we will require the new company, organization and individual holding your personal information to continue to be bound by this policy, otherwise we will require the company, organization and individual to obtain your authorization and consent again.
• 2. To meet the requirements of laws and regulations, legal procedures or mandatory government requirements or judicial rulings.
• 3. Transfer with your explicit consent, that is, after obtaining your explicit consent, we will transfer your personal information that we have obtained to other parties.

3.3 Disclosure

• We will only publicly disclose your personal information in the following circumstances:
• 1. Your express consent has been obtained.
• 2. We may publicly disclose your personal information when required by law, legal process, litigation or government authorities.
• 3. To the extent permitted by laws and regulations, it is necessary to disclose your personal information in order to protect GOSCOM Pro's affiliates or partners, you or other users or the public interest, property or safety from damage.
• 4. Other situations stipulated by laws and regulations.
• According to the law, sharing and transferring de-identified personal information and ensuring that the recipient of the data cannot recover and re-identify the subject of the personal information does not belong to the external sharing, transfer and public disclosure of personal information. Storage and processing will not be required to notify you and obtain your consent.

4. Introduction of GOSCOM Pro cloud storage service

Cloud Storage Agreement:https://en-manage.ulifecam.com